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Last Updated: [Insert Date, e.g., April 6, 2026]
Reliable Matrimony (“we,” “us,” or “our”) is committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, and safeguard your personal information through our website
To provide effective matchmaking services, we collect two types of information:
Personal Identifiable Information (PII): Name, gender, date of birth, marital status, religion, caste/sub-caste, mother tongue, photos, and educational/professional background.
Contact Information: Mobile number, email address, and postal address.
Verification Data: To ensure a safe community, we may request Government ID proofs (Aadhaar, Voter ID, etc.) which are used strictly for validation.
Payment Information: For premium subscriptions, billing details and payment instrument identifiers are processed via secure, third-party PCI-compliant gateways.
We use your data to:
Create and manage your user profile.
Provide relevant matches based on your preferences.
Communicate updates, interests from other members, and promotional offers.
Prevent fraud and ensure the safety of our regional community.
Our website uses "Cookies" and similar technologies to enhance your experience:
Session Cookies: To keep you logged in during your visit.
Preference Cookies: To remember your search filters (age, location, community).
Analytical Cookies: To understand how users navigate our site so we can improve it.
User Control: You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of Reliable Matrimony may not function properly without cookies.
With Other Users: Your public profile (excluding private contact details) is visible to other registered members to facilitate matchmaking.
Service Providers: We may share data with trusted vendors (e.g., SMS gateways, hosting providers) who assist our operations under strict confidentiality.
Legal Requirements: We may disclose information if required by law or to protect the rights and safety of our users and the public.
No Sale of Data: We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We implement industry-standard security measures, including SSL encryption and firewalls, to protect your data. While we strive for absolute security, no method of transmission over the internet is 100% secure.
Edit/Update: You can update your profile details at any time through the app/website settings.
Privacy Controls: You can choose who sees your photos or contact details through your account's privacy settings.
Account Deletion: You may request to delete your account and personal data by contacting our support team.
In accordance with the Information Technology Act, the details of the Grievance Officer are provided below for any privacy-related concerns:
Attn: Grievance Officer, Reliable Matrimony
Email: reliablematrimony@zohomail.com