Privacy Policy

Effective Date: 6th Jan, 2026

Reliable Matrimony (“Website”, “We”, “Us”, “Our”) respects your privacy and is committed to protecting the personal and sensitive information of its users. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you access or use our matrimonial services.

By using this website, you agree to the terms outlined in this Privacy Policy.

About Reliable Matrimony

Website Owner: RELIABLE MATRIMONY

Registered Address:
Ground Floor, 2A, Baruah Enclave, Hatigarh Chariali,
Near HDFC Bank, Hatigarh Chariali,
Guwahati, Kamrup Metropolitan, Assam – 781024, India

Support Email: info@reliablematrimony.com
Contact Number: +91 6001515355

Information We Collect

Personal Information

We may collect the following personal details during registration or profile creation:

• Full Name
• Gender
• Date of Birth
• Mobile Number
• Email Address
• City and State
• Education & Job Profile
• Community, Gotro, Religion
• Marital Status
• Profile Photos

Sensitive Personal Data (SPDI)

As per Indian law, we may collect sensitive personal data including:

• Government-issued ID documents (Aadhar Card, PAN Card, Voter ID, Passport, Driving License)
• Health-related information (e.g., diabetes status, physical fitness declaration)

📌 Important:

• These documents are visible only to the admin
• They are never shared with other users
• They are permanently deleted upon account deletion

Location Information

• City and State information may be collected
• GPS or live location is not collected automatically

Cookies & Session Data

We use cookies and session storage for:

• User authentication and login sessions
• Website analytics and performance tracking

You may disable cookies through your browser settings, but some features may not function properly.

Use of Information

We use the collected information to:

• Create and manage user profiles
• Verify identity through OTP and admin approval
• Provide matchmaking and subscription services
• Improve website functionality and user experience
• Send transactional alerts, notifications, and promotional communications
• Maintain security, prevent fraud, and enforce policies

Data Storage & Retention

• User data is retained until the user requests deletion
• Upon verified deletion request, all personal data is permanently deleted
• Some minimal records may be retained if required by Indian law

Data Sharing & Disclosure

We may share limited user information with trusted third parties only when necessary:

Third-Party Sharing

• Payment Gateway Providers: Name, mobile number, and email ID only
• Analytics Services: Website usage data (non-identifiable)
• Marketing Partners: Email communication only

Legal Disclosure

User data may be disclosed to law enforcement or government authorities if legally required under Indian law.

We do not sell or rent user data to unauthorized third parties.

User Rights

Users have full control over their personal information, including the right to:

• Access their data
• Edit or update profile information
• Request account and data deletion
• Withdraw consent for data processing

Data Removal Requests

Users may request data removal by:

• Sending an email to info@reliablematrimony.com
• Submitting a request through the Contact Us form

Marketing & Communication

We may send:

• Transactional messages (OTP, alerts, service updates)
• Promotional emails and SMS
• WhatsApp notifications

Users may opt out of promotional communications at any time through provided unsubscribe options or by contacting support.

Children’s Privacy

Reliable Matrimony strictly follows Indian marriage eligibility laws:

• Female users must be 18 years or older
• Male users must be 21 years or older

We do not knowingly collect data from minors.

Data Security

We implement reasonable security practices including:

• Encrypted passwords
• Secure servers and access controls
• Restricted admin access to sensitive data

However, no system can guarantee 100% security.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of the revised policy.

Legal Compliance

This Privacy Policy complies with:

• Information Technology Act, 2000
• Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
• Indian payment gateway compliance requirements

Contact for Privacy Concerns

For privacy-related questions, concerns, or complaints, please contact:

📧 info@reliablematrimony.com

Consent

By registering on Reliable Matrimony and using our services, you confirm that you have read, understood, and agreed to this Privacy Policy.